We all know those annoying errors appearing when internet connection fails. If the problem persists we call ISP tech support to solve the issue. That+rsquo;s were the player goes in. As a tech-support operator your job is to answer the rapidly incoming calls and to click on the possible solutions. You will also have to watch your stress meter and make sure that your coworkers don+rsquo;t full around. It may sound easy but time is not on your side as well.